Thank you for your interest in BetterBetting. When registering with us and in using our products and services, you would have submitted some personal information. This policy explains the kind of information we hold, why we have it, and what we use it for.
What kind of personal information do we store?
We obtain your full name and email address for your user account or registration on our Website or Application as stated and in agreement with the Terms and Conditions set out.
In using our products and services, you may be required to submit your name, identity code, place of residence, data of the personal identification document, contact data, and wallet address, through the Website or Application.
We collect browser and cookie information when you navigate to our website and webpages.
Why do we store your personal data?
The personal data collected is used to establish the contract for purchasing tokens and carrying out the needed checks in order for us to fulfil our obligations deriving from the ‘know your customer’ principle and the prevention of money laundering. We are required to retain this information for a period of time under the UK anti-money laundering legislation and we may from time-to-time authorise third parties by contract to process the data for the purposes of risk management.
If you provide us with your contact details to ask us a question, request more information or if you contact our Customer Support team, we use your details to reply and resolve any issues.
Users who subscribed to receive announcements and updates by email may be contacted for marketing purposes.
We use data collected from the online cookies to monitor online activity to create a better user experience.
How will we use your information?
We use the information submitted in the account set-up to verify your identity and manage your account, including administration and sending important account information via email.
We may contact you from time to time to update you on our products and/or services, and any relevant news and information, via email and e-newsletter if you opted-in to receive this service.
Your personal information may be disclosed to a company within the Group (“Group” refers to Better Management Limited, The Better Betting Foundation) for necessary processing or administration procedures. The Group may by contract share necessary personal information when required, such as to comply with any legal obligations and government authorities.
Our commitment to you.
We take your privacy seriously and are committed to ensuring that your information is stored securely. We have appropriate procedures in place to safeguard the personal information we collect from you. These include storage of data on a private and secure hard drive, encryption to protect sensitive information online, restricting access to databases internally, and prohibiting the transfer of information unless pre-authorised by you.
We shall not disclose or transfer to third parties any personal data without your prior written consent unless the disclosure of the personal data is necessary for executing these Terms or the disclosure of the personal data is required under the laws of the respective jurisdiction. We will not sell on your data to for any marketing purposes.
You have the right to obtain access to your personal data and can request a copy of the information we hold. You may also correct or withdraw your personal information from our system at any time. If you have any queries related to this, please do not hesitate to contact us at: email@example.com or in writing to: Better Management, 48 Warwick Street, London, W1B 5AW.